USB-C Dual Display Docking Station with Power Delivery
2x 4K DisplayPort / 1x Gigabit LAN / 1x USB-C Data / 3x USB-A 3.0 /
2x USB-A 2.0 / 1x Audio+Mic / 1x USB-C Power Delivery+Data
User guide
P/N: C31DUALDPDOCKPD
Please read the entire instruction manual carefully. A detailed manual is available on our website www.i-tec.cz/en/ in the tab „Manuals, drivers“. In case of any issues, please contact our technical support at: support@itecproduct.com
i-tec USB-C Dual DP Display Dock with PD 100 W
Contents hide
1GLOSSARY
2SPECIFICATION
3DESCRIPTION
4SYSTEM REQUIREMENTS
5DRIVER INSTALLATION
6CONNECTING A DISPLAYPORT MONITOR
7CONNECTING TO THE LAN
8CONNECTING USB DEVICES
9CHARGING
10CHARGING THROUGH POWER DELIVERY
11AUDIO
12USING IN WINDOWS OS
13Quick Start
14USING IN MACOS X
15SAFETY INSTRUCTIONS
16FREQUENTLY ASKED QUESTIONS
17Documents / Resources
18Related Posts
GLOSSARY
- Interface / port / connector / input / slot – a place where two devices physically interconnect.
- Controller – a semi-conductor component (so-called chipset) in a laptop, tablet, PC, etc. ensuring the operation of a port.
- USB-C – is a new symmetrical connector that allows faster charging, energizing, double-function (a host and a guest), support for alternative modes (DisplayPort, MHL, and Thunderbolt).
- Alternate modes (Alt modes) – special modes for the USB-C connector that can be supported. Currently, the most popular modes are DisplayPort / DockPort, MHL, Thunderbolt. A device with this capability on the port and cable allows video transmission while also retaining other port functionalities (for data transfer and charging via Power Delivery).
- DisplayPort / DockPort Alt mode – this mode allows video transmission via the USB-C port and cable.
- USB-C Power Delivery (USB-C PD) – optional property of the USB-C connector. A connector with this support can charge and be charged at the same time and it supports loads from 10W to 100W (depending on profiles 1-5).
- USB 3.1 / 3.0 / 2.0 – USB interface / port standard for connecting various USB devices. Using the type-A USB interface allows the connection of various USB devices to a docking station or adapter. The type B USB port is used for connecting a docking station or adapter to a laptop, tablet, or PC.
- Display Port – standard for digital graphics interface/port used for connecting monitors and other display devices.
- LAN (Local Area Network) – the local computer network is now the most popular Ethernet that achieves a theoretical transfer rate of up to 1 Gbit/s at the docking station – GLAN / RJ-45.
- Audio – the designation for sound input (microphone) or output devices (headphones/speakers).
SPECIFICATION
- 1x integrated USB-C cable for connecting to a device (100 cm)
- Docking station technology: USB-C (MST)
- Power Delivery: 100 W
- Video ports: 2x DisplayPort
- Resolution:
DP 1.2 HBR2: 1 monitor – up to 4K/30 Hz 2 monitors – up to 2x 1080p/60 Hz*
DP 1.4 HBR3: 1 monitor – up to 4K/60 Hz 2 monitors – up to 2x 1440p/60 Hz*
DP 1.4 HBR3 DSC: 1 monitor – up to 5K/60 Hz 2 monitors – up to 2x 4K/60 Hz* - 1x USB-C Gen. 2 port (data only)
- 1x USB-C Gen. 2 + PD port (data + power delivery)
- 3x USB 3.0 port with support for quick charging (BC 1.2)
- 2x USB 2.0 port
- 1x Ethernet GLAN RJ-45 port (Realtek RTL8153)
- 1x 3.5 mm Combo Audio port
- LED indication
- ON/OFF switch for the docking station
- Kensington lock support
- Support for VESA mounting
- OS: Windows 10, macOS*, Android, Chrome OS, and Linux with the latest updates
- Product dimensions: 113 x 113 x 40 mm
* macOS does not support Multi-Stream Transport (MST) technology. Connecting two monitors to the station on macOS will result in both monitors showing the same image.
DESCRIPTION
- Integrated USB-C cable for connection to a device (100 cm)
- 3x USB 3.0 port (5Gb/s)
- 2x USB 2.0 port
- USB-C Gen. 2 + PD port (data + power delivery)
- Ethernet GLAN RJ-45 port – supports 10/100/1000 Mb/s
- 2x DisplayPort3.5 mm Combo Audio Jack
- 3.5 mm Combo Audio Jack
- USB-C Gen. 2 port (data only)
- ON/OFF switch for the docking station – button must be held down for two seconds
SYSTEM REQUIREMENTS
Hardware Requirements: Device with a free USB-C or Thunderbolt port
Requirements for Power Delivery feature: device with a free USB-C or Thunderbolt 3 port with Power Delivery support.
Operating system: Windows 10, macOS * and Linux with the latest updates * macOS does not support Multi-Stream Transport (MST) technology.
Connecting two monitors to the station on macOS will result in both monitors showing the same image.
DRIVER INSTALLATION
Windows 10 32/64bit: After connection, the drivers for the docking station are installed automatically on the system. Before installation makes sure that your system has installed the latest drivers for your device and updated BIOS. macOS X: Installation of the drivers in macOS X is automatic. Before installation makes sure that your Mac has installed the latest OS for your device.
CONNECTING A DISPLAYPORT MONITOR
The docking station is fitted with 2x DisplayPorts for connecting external monitors to a DisplayPort interface. Modern plasma, or LCD monitors and TVs, will serve as the perfect display device of choice. The graphics chip at the heart of the docking station supports up to 5x K 5120×2880 resolution @60Hz. Connect the monitor to the docking station using a high-quality HDMI cable. The screen of your laptop, mac, tablet, or PC may flash while installing the external monitor – this is normal.
– 1 monitor connected via 2 DisplayPort cables
– resolution up to 5K 5120×2880/60Hz.
5K resolution is only supported if your laptop‘s USB-C/Thunderbolt™ 3 connector supports DisplayPort 1.4 DSC.
– 1 monitor connected via DisplayPort/HDMI cable
– resolution up to 4K 3840×2160/60Hz.
4K/60Hz resolution is only supported if your laptop‘s USB-C/
Thunderbolt™ 3 connector supports DisplayPort 1.4 DSC or DisplayPort 1.4 without DSC.
If the USB-C/Thunderbolt™ 3 only supports DisplayPort 1.2, the maximum resolution is 4K 3840×2160/30Hz.
– 2 monitors connected via DisplayPort/HDMI cables
– resolution up to 4K 3840×2160/60Hz.
Only if your laptop‘s USB-C/Thunderbolt™ 3 connector supports DisplayPort 1.4 DSC.
If the USB-C/Thunderbolt™ 3 only supports DisplayPort 1.4 without DSC, the maximum resolution is 2x 2560×1440/60Hz.
If the USB-C/Thunderbolt™ 3 only supports DisplayPort 1.2, the maximum resolution is 2x 1920×1080/60Hz.
The resolution, the frame rate, and the maximum number of connected external monitors depend on the capabilities of the host PC/laptop.
CONNECTING TO THE LAN
You can use the GLAN RJ-45 port for connecting the Ethernet to a router/switch and to the internet, it supports speeds of 10 / 100 / 1000 Mbps.
CONNECTING USB DEVICES
The station‘s USB-A 3.0 and USB-C 3.1 Gen.2 ports can be used to connect your keyboard, mouse, external hard drive, printer and other peripherals, or to connect a hub, giving you additional USB ports to use.
CHARGING
The docking station supports the charging of USB mobile devices, such as smartphones, e-book readers, multimedia players, navigation devices, and tablets. Simply connect the device that you want to charge using the original cable to the USB port of the docking station. If the device is not charged, connect the original USB-C power adapter to the USB-C Power Delivery port of the docking station.
CHARGING THROUGH POWER DELIVERY
The docking station offers a USB-C Power Delivery / Data port, designed for energizing the connected “parent” device using the original power adapter and for charging of devices connected through the USB ports. If you do not need to charge your devices through Power Delivery, you can use the port for data transfer.
AUDIO
Audio output devices, for listening through graphic output, need to be set/verified here: System Preferences-Sound-Output – select USB Audio Device.
Setting the audio output device to both the earphones and the monitor simultaneously can be done in Open-Applications-Utilities-Audio settings MIDI.app – click on „+“ on the left at the bottom – Create device with multiple outputs and select the desired outputs from the offered options on the Device with multiple outputs.
The majority of problems with the docking station and the connected peripheral devices can be solved by disconnecting the USB-C cable of the docking station from the USB-C port of the PC / Mac/smartphone and reconnecting after approximately 10 s.
USING IN WINDOWS OS
Advanced configuration for the graphics – after connecting the monitor and clicking on the settings for “Image Resolution” in Windows, you can select the monitor you want to use.
By clicking on the second monitor and moving it you can position this monitor as required relative to the original monitor of your laptop/tablet
Now you can set Extend and Mirror mode:
- Mirror mode: on the monitor select the 2 nd Monitor, select Several monitors → Mirror this displays → OK.
- Extend mode: on the monitor select the 2 nd Monitor, select Several monitors → Extend this display → OK.
Mirror and Extended mode
Audio settings – this will allow audio settings in the Control Panels → Audio.
Audio settings
Quick Start
The Standby / Hibernate mode and the Video port – after the activation of the laptop/tablet from the Standby / Hibernate mode the primary (original) monitor is displayed, for this reason, we recommend using the monitor that is integrated with the laptop/tablet as the primary monitor, so that you can log on to the system again.
The Mirror mode – the additional monitor takes on the parameters of the original monitor in the system, i.e., if you select the Mirror mode and the original monitor resolution is e.g. 1280×1024 then the screen will be displayed on the additional monitor with a resolution of max. 1280×1024 (even if you set a higher resolution).
Pressing the keys „Windows“ + P you can also easily control the monitors – for using a monitor in Win 10 you can select: Computer screen only, Mirror, Extend, Second screen only.
Control the monitor in Windows 10
USING IN MACOS X
After connecting the monitor, the screen on your Mac will glimmer, which is a standard condition, after stabilization, it is possible to perform the standard setting of the monitor here: System Preferences-Displays:
Click on Arrangement and in the default mode (Extended desktop) click on the new monitor and drag it as necessary vis-à-vis the Mac monitor. If you select Mirror displays the mode will change to Mirror (the resolution of the monitors will be automatically adjusted according to their parameters and the highest possible resolution will be set on both monitors). By canceling the Mirror displays option you will return to the extended desktop mode.
Extended mode: The arrow indicates the possible position of the connected monitor vis-à-vis the Mac monitor.
Extended mode: In this mode, you can choose the Main monitor by dragging the Menu Bar.
Mirror mode: This mode can only be used if supported by the Mac.
Click on Gather Windows: using this option you can choose the settings of the corresponding monitor – Scaled (offers available resolutions), Rotation (Standard, 90°, 180°, and 270°), and Refresh rate (if offered). Below the following setting options are displayed. This may vary, depending on your monitor.
Display option 1
Display option 2
In Scaled mode click on the required icon, the resolution is displayed below (which looks like this, 3008×1692 = 4K@30Hz)
Closed-display mode – It is possible to work on the connected monitor when the Mac monitor is closed, but you will require a power supply and mouse and keyboard connection. More information can be found here: https://support.apple.com/en-us/HT201834
When the power supply is ensured from the battery, the use of an HDMI monitor is limited by the Mac. In some situations in case of problems with displaying it is possible to solve it by disconnecting the USB-C cable of the docking station from the USB-C port on the Mac and reconnecting t after approximately 10 s. Please wait for the completion of the connection of all peripherals. Most problems with renewing the screen on the connected monitor after the hibernation of the Mac, after using a screensaver, after restarting the Mac, after turning the Mac OFF / ON can be solved by the same way.
The majority of problems with the docking station and the connected peripheral devices can be solved by disconnecting the USB-C cable of the docking station from the USB-C port of the PC / Mac/smartphone and reconnecting after approximately 10 s.
SAFETY INSTRUCTIONS
- Do not expose to extreme temperatures and air humidity.
- Use the device on flat surfaces – you will prevent it from slipping and falling to the ground.
- Save the user manual for possible use later. In cooperation with the service department:
- Check functionality after falling to water or to the ground.
- Check functionality when the cover is broken.
- Send the device back if it does not work in accordance with the user manual.
FREQUENTLY ASKED QUESTIONS
Available on our website www.i-tec.cz/en/ on the “FAQ” tab of this product.
Ostrava 21. 10. 2020
Ing. Lumír Kraina
Executive Name and Signature
FCC COMPLIANCE STATEMENT
This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Documents / Resources
| i-tec C31DUALDPDOCKPD USB-C Dual Display Docking Station with Power Delivery [pdf] User Guide C31DUALDPDOCKPD, USB-C Dual Display Docking Station with Power Delivery |
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FAQs
How do I power my USB-C docking station? ›
Connect the provided USB-C cable to a USB-C port on your host laptop and to the USB-C host port on the dock. Both the docking station and your connected laptop should now be receiving power. Notes: By default, the docking station power button will be powered on, as soon as the dock is connected to a power source.
How do I connect my laptop to my monitor with a docking station? ›- Connect the keyboard and mouse. ...
- Connect the external monitor/s. ...
- Connect the Ethernet cable.
- Connect other external USB devices (printer, external webcam, USB drive, and so on) to the docking station.
- Connect the power cable to the docking station. ...
- Power on the docking station.
Try to disconnect and reconnect the docking station to the laptop. Disconnect both ends of the video cable and check for damaged or bent pins. Securely reconnect the cable to the monitor and docking station. Ensure the video cable (HDMI, or DisplayPort) is connected properly to the monitor and the docking station.
What does the power button on docking station do? ›NOTE The dock button is designed to replicate your system's power button. If you connect the Dell Docking Station WD19 to supported Dell computers, the dock button works like your computer's power button and you can use it to power on/sleep/force shutdown the computer.
Can I leave docking station plugged in all the time? ›There's no danger of overcharging a battery if you leave it plugged in all the time, even 24/7. As soon as it hits 100 percent, it will cease charging and won't start again until the voltage falls below a certain level. Fully discharging a battery will damage it.
How do I power my monitor from my docking station? ›Step 1: connect the monitor to the docking station
Does your docking station have a separate power cable? Connect this first and then connect your monitor via the HDMI, DisplayPort, or USB-C cable. Connect the power cable of the monitor as well.
The device or dongle isn't connected to the correct USB-C port on your PC (or phone). The device or dongle is connected to your PC (or phone) using an external hub or dock. There are too many other devices or dongles connected to your PC (or phone) that use a USB-C connection.
What cords are needed to connect two monitors and a docking station? ›How are these monitors connected? Monitor 1 using a VGA cable and Monitor 2 a HDMI cable connecting to the docking station. The docking station is connected to the laptop via USB cable that came along with the docking station.
How to get a second monitor to work with a docking station and HDMI? ›Connect the second external monitor that you want to use to the docking station. Go to your Display Settings by right clicking on an empty portion of your desktop screen and then select Display settings. You will now see three monitors available to select and arrange.
How do I reset my docking station? ›To re-set to the default factory settings, first power off the docking station, press the re-set button for more than 2 seconds, and then power on the docking station. Restores all parameters to factory defaults.
How do I setup dual monitors? ›
Connect the monitors to your computer
Take a standard HDMI cable, run one end from the PC's output, and run the other to your first monitor's input. Windows will automatically detect the display. By default, the first display connected will be the main one. Repeat this process for your second monitor.
The versatile USB-C port allows all sorts of data and power to pass across it.
Do USB-C docks need power? ›You can still use the dock even without the power adapter. Connecting an external power adapter (up to 100W) via the PD port will allow for laptop charging when using this dock.
Will a USB-C dock work with any laptop? ›USB and USB Type-C series of docking stations support DisplayPort over USB and Thunderbolt 3. This allows computers to be docked with external Keyboards, Mice, Displays, and other functions. Any computer with the required hardware works with a USB or USB Type-C dock.
How do I use docking mode? ›Right click the docking port on your ship and hit "control from here". Now activate docking mode. What is happening now is that docking port will be seen as the "center" of your ship. Activate RCS (the default key is R ) and the controls will be very similar to the EVA controls.
How does a laptop get power from a docking station? ›Docking station usually come with an included AC/DC power adapter. The docking stations plugs into the wall, and then you can connect your laptop to the docking station to get a powerful charge that's generally equivalent to or even greater than the power that your laptop's charger can provide.
What is the purpose of the eject button on a laptop docking station? ›Disconnecting a System from this Dock
Press the Eject button on the dock to undock it. Lift the system up and away from the dock.
The Nintendo Switch console can be left in the dock while not in use to ensure that it is fully charged. If you put the console in the dock or plug in the AC Adapter directly to charge before the battery is completely spent, it will only count as a partial charging cycle.
Is it bad to keep laptop plugged in when fully charged? ›In conclusion, a balanced approach should be used for laptops, with time spent on battery power and time spent plugged into an outlet. Keeping a battery at 100% will shorten its lifecycle, but so will repeated charge/discharge cycles and large discharges.
How do I know if my dock Switch is charging? ›Is the charging indicator displayed? Turn on your console and look for the charging icon at the top-right of the screen. * The light on the dock is not a charging indicator. (It comes on when there is video output to a TV screen.)
How do I get power to my docking station? ›
Connect the Power Adapter to the docking station and to the wall. This power adapter and cable likely came with the docking station. Connect your Laptop to the docking station using the cable attached to the docking station.
Does USB-C dock need power? ›The docks either require a high-wattage USB-C cable connected to an adapter or include an AC power adapter.
Does a docking station need to be powered? ›Similar to a PC or a server which requires a big power supply, the host ports on the docking station need to provide power to downstream devices, so it uses a relatively big power adapter (60W) when compared to our other regular 1~2 bay storage devices.
Does a docking station need to be connected to power? ›You can still use the dock even without the power adapter. Connecting an external power adapter (up to 100W) via the PD port will allow for laptop charging when using this dock.